Privacy Policy
Your trust is our priority. We are committed to protecting your personal health information with the highest standards of security.
Commitment to Privacy
PureCare Pharmacy is committed to protecting your privacy and maintaining the confidentiality of your health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and Texas state pharmacy regulations.
Information We Collect
- Personal information (name, address, phone number, email, date of birth)
- Health information (medical history, prescription records, insurance information)
- Payment information (billing address, insurance details)
- Communication preferences and interactions with our pharmacy
How We Use Your Information
- Processing and filling prescriptions
- Communicating with healthcare providers about your treatment
- Processing insurance claims and payments
- Providing medication counseling and health services
- Sending appointment reminders and health notifications (with your consent)
- Complying with legal and regulatory requirements
Information Sharing
- Healthcare providers involved in your care
- Insurance companies for claim processing
- Authorized family members or caregivers (with your consent)
- Government agencies as required by law
- Business associates who assist in pharmacy operations (under strict confidentiality agreements)
Your Rights Under HIPAA
- Right to access your health records
- Right to request corrections to your health information
- Right to request restrictions on uses and disclosures
- Right to request confidential communications
- Right to receive a copy of this privacy notice
- Right to file a complaint if you believe your privacy rights have been violated
Data Security
We implement appropriate technical and organizational security measures to protect your personal and health information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.
Texas Compliance
In accordance with Texas State Board of Pharmacy regulations and the Texas Medical Records Privacy Act, we maintain prescription records for a minimum of two years and strictly adhere to all state-mandated privacy protocols.
Privacy Contact
Questions about your data? Contact our Privacy Officer:
Filing a Complaint
If you believe your privacy rights have been violated, you may file a formal complaint with:
1301 Young Street, Dallas, TX 75202
We reserve the right to update this Privacy Policy at any time.
Last Updated: February 2026